Privacy Policy

Wilkerson Waste Services ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you use our website or sign up for our services.

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Service address and billing information
• Service preferences and plan selections
• Messages or inquiries submitted through our contact form

We may also collect basic technical information such as your browser type and IP address when you visit our website.

We use the information we collect to:

• Set up and manage your trash pickup service
• Send pickup reminders, schedule updates, and service notifications
• Process payments and send invoices
• Respond to your questions and support requests
• Improve our services and website

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Payments are processed through Jobber's secure client portal. We do not store credit card or bank account numbers on our systems. Please review Jobber's privacy policy for information on how payment data is handled.

By signing up for service, you agree to receive service-related communications including pickup reminders, schedule changes, and billing notices via phone, text, or email. You may opt out of non-essential communications at any time by contacting us.

We retain your information for as long as your account is active or as needed to provide services. If you cancel your service, we may retain certain records for a reasonable period for legal and business purposes.

You have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us at:

• Phone: (229) 230-3466
• Email: [email protected]

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

If you have questions about this Privacy Policy, please contact us at (229) 230-3466 or [email protected].